Quotes are valid for 30 days from the date of issue unless specified otherwise at the time of quotation.

We offer a robust 12-month replacement warranty on all new, used, and refurbished parts. If any issues arise within this period, our Customer Support Team will guide you through the resolution process. Additionally, for products that fail within the first 14 days, we provide a replacement or a full refund (including carriage costs) if a replacement is unavailable.

Delivery times depend on stock availability and the condition of the part. For urgent breakdown situations, we strive to dispatch in-stock items the same day. The expected delivery period will always be clearly stated in your quote.

Yes, we provide competitive pricing for bulk orders and project requirements. Discounts vary based on the volume and specifics of the order. Contact us for a tailored quote that meets your needs.

Absolutely! If you can’t locate the part you need, we’ve got you covered. Our extensive global network of suppliers enables us to source even hard-to-find items. Reach out to us, and we’ll quickly create a customized quote for your request.

Yes, we do. Credit accounts are available upon approval and are subject to our terms and conditions. For more information or to apply, contact our sales team at sales@fortautomation.com.

Not satisfied with your purchase? No problem. Our 7-day return-to-base policy allows for exchanges or full refunds, provided the items meet our terms and conditions.

For more details, visit our policy page here.